About JackpotCity


It’s the home of More Jackpots, More Often. It’s been bringing Vegas glitz and glam home to you since 1998. And it promises its players only the best entertainment and the biggest rewards. It’s JackpotCity Casino and if you’re not playing there yet, you’re missing out. With over 500 thrilling casino games, top-end promotions, life-changing jackpots and never-ending rewards, JackpotCity online casino is where you want to play.


Banking Options

Banking Options

Banking Options

JackpotCity Casino players who choose to play online can take their pick from a wide variety of region specific banking solutions as well as world-renowned options such as Visa, Maestro and MasterCard. To view the complete selection available to you, log into your banking software or contact us.

Banking Options for Mobile Players

Banking Options for Mobile Players

Banking Options for Mobile Players

JackpotCity Casino players who choose to play on their mobile devices can choose from the following reputable banking mechanisms: credit cards, debit cards, EntroPay Visa, NETELLER and Ukash.

Safe and Secure Gaming


Safe, Secure and Fair

Your credit card details are 100% safe with JackpotCity! We know what it feels like to give someone your credit card details and then worry if these details are safe. That’s why we’ve taken every care to ensure that your details are fully encrypted, even to our own staff members. We have also partnered with a world-renowned e-cash partner, "Datacash Ltd, who have been processing payments since 1997.

Datacash also have a top-notch Fraud Department skilled at using the latest credit card control measures to ensure confidentiality of your personal details. Also, before any credit card transactions can take place, you will need to supply your Real Account number and password. This means that nobody but you can transact with your card! Other details are also requested in order to deposit credits into your account. A record of every transaction you make is kept and is available for you to review, so should the need for a complete paper audit arise, the information is readily available.

JackpotCity will never compromise the privacy that you are due by selling or trading your personal contact details.

You are safe with JackpotCity!

JackpotCity Online Casino has been awarded the eCOGRA Seal of Approval. eCOGRA (eCommerce and Online Gaming Regulation and Assurance) is an independent organisation based in the United Kingdom, devoted to improving and ensuring the integrity and security of online gambling. The eCOGRA Seal of Approval is awarded in recognition of:

  • Fair game play
  • Prompt payouts
  • Player service
  • Responsible casino conduct

You can read more about our Security and Privacy Policy here.

Super Fast Cashouts

We will go out of our way to ensure that your winnings are paid to you as quickly as possible. Most withdrawals are available within 48 hours, depending on the banking option you’ve chosen. Our VIP clients may request faster clearance of their funds. Remember, if you choose to cash out your request is held in a pending state. If you choose to, you can reverse this and play with these funds without making an additional deposit.


Fair Game Play

We employ card-shuffling and randomisation techniques to ensure fair game play. This means that each time a player wagers on a game, the software uses a Random Number Generator to randomly produce the gaming results. Thanks to the Random Number Generator, there is no way we can predict or control what your next wager will result in, or change the results to favour the house. Our PlayCheck service has been put in place to allow you to check and review all your game play activity. You can view your transactions, including funding and withdrawing money from your online casino account by making use of our Transaction History facility. Everything’s 100% transparent! All payout percentages are reviewed by independent auditors, and with an average 97.48% payout ratio, you can expect better returns than those from a land-based casino. These reviews are available for you to read here.


Licensed and Legitimate

JackpotCity Online Casino is licensed by the Government of Malta under the provisions of the Gaming Ordinance for the purposes of operating an online casino, and as such, operate under the strict guidelines of our rarely-awarded license. This Malta License is highly sought-after, as the stringent due diligence carried out on both the company and the directors guarantees the safest gaming environment available. This website is owned and operated by Seabrook Limited, Heritage House, 235 Main Street, Gibraltar, and uses the gaming license of Digimedia Ltd, Villa Seminia 8, Sir Temi Zammit Avenue, Malta.

To find out more about our gaming licenses, please click here


Responsible Gambling

JackpotCity Online Casino is committed to being the very best online entertainment group in the world. This means doing everything possible to give our players an enjoyable, responsible and safe gaming experience. JackpotCity Online Casino fully supports responsible gaming and to ensure that you continue to enjoy safe and manageable play, please bear the following in mind:

  • Gambling should be seen as entertainment and not as a means to make money;
  • Keep track of the time and money you spend while gambling.

We have also implemented the following strict rules to ensure a responsible gaming environment:

Underage Gaming

Playing with us is restricted to persons over the age of 18, or the legal age of majority in their jurisdiction, whichever is greater.

Player Self-Exclusion

If you are concerned about your gambling behaviour, you may choose to lock your gaming account. During this time, we will also take all reasonable steps to ensure you do not receive any promotional material.

Deposit Limits

Players also have the option of adjusting their maximum deposit limits at any time.

To change your deposit limits or to request exclusion, please contact our 24/7 Support Team.

If you are worried about your gaming behavior, please take our self-assessment test


Tips for Parents
  • Do not leave your computer unattended when your casino software is running and you are logged in.
  • Password-protect your casino programmes.
  • Do not allow persons under 18 to participate in any gambling activity.
  • Keep your casino account number and credit card(s) out of the reach of children.
  • Do not save passwords onto your computer. Write them down instead.
  • Limit the amount of time your children spend online and make use of software to prevent your children from accessing inappropriate material.

For more information on responsible gambling, please visit the responsible gambling site. In order to ensure child safety on the Internet, we encourage our Players to make use of filtering software to prevent minors from accessing certain online material.


Other Information